On a Friday evening at a call center in southeastern Pennsylvania, Michael Colluccio stirred his hot tea, put on his headset, and started up his computer. The screen showed calls coming in to the suicide prevention lifeline from around the state. Colluccio, 38, said he knows what it’s like to be on the other end of one of those calls. “So, I had a suicide attempt when I was about 10, 11 years old,” Colluccio said. “And we do get callers who are about that age, or quite young, and they are going through similar stressors.” For people experiencing a mental health crisis, calling 988 can be a lifesaving decision. But what happens after they call depends on where they are. Th
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