Well-appreciated hospitality has its own rewards as two Trumbull County lodging facilities in Howland and Kinsman are enjoying.
The Grand Resort and Peter Allen Inn recently captured national recognition. Their recognition helps bolster the county as a travel destination.
For the second year in row, U.S. News & World Report cited The Grand Resort as Ohio’s No. 1 resort. Select Registry spotlighted Peter Allen Inn as a Distinguished Inn of North America, while its restaurant earned the Distinguished Restaurants of North America Award.
“They not only elevate our profile here in Trumbull County, but they also elevate those two lodging experiences,” said Beth Carmichael, CEO of Truly Trumbull, the county’s tourism bureau. “When you go to one of those two properties, you’re going for the experience of that property, and people will visit specifically because of those experiences.
“It really continues to add to the short-term economic impact that the travel industry brings to our area.”
Located on East Market Street, the original Avalon Inn was constructed in 1969, according to the Trumbull County auditor’s website. Transformation into The Grand Resort came five years ago with a million-dollar renovation under the leadership of Avalon Holdings CEO Ronald E. Klingle. The resort’s popularity nears that of the adjoining Avalon Lakes golf course.
“To repeat is flattering for sure and really satisfying for all the people that work here and work their tails off,” said Mike Case, the resort’s communications director. “We think it has a lot to do with our customer service as well.
“So it’s not just the things we offer, but then the follow-through on what the staff and management does at the hotel.”
Case said when people think of the resort and golf course, what jumps out is exclusivity.
“A lot of people think it’s Avalon Country Club, but it’s really not,” he said. “It’s open to the public. You don’t have to be an Avalon member to come and eat dinner or breakfast, have a cup of coffee, smoke a cigar or have a glass of wine at The Grand Resort.”
Toward the northern end of the county, the Peter Allen Inn thrives in the rural lifestyle. Built in 1821, the Williamsfield Kinsman Road property is known not only for its lodging but for its restaurant and event facilities.
Owners Dick and Rhonda Thompson tout its period charm, seasonal dining experiences, landscaped gardens and curated events.
“We’re incredibly proud to be recognized by two of the most discerning organizations in hospitality,” the Thompsons said in a news release. “These honors reflect our deep commitment to excellence — from every plate served to every pillow fluffed.”
Carmichael credited Klingle’s and the Thompsons’ passion for hospitality and the travel industry.
“We’re really fortunate to have people and visionaries really like them to see beyond to make this fantastic experience in each one.
“When you go to Peter Allen, it’s just country, rural, peaceful, laid-back country experience. And when you go to The Grand Resort, you have the med spa and the health spa and the wine bar … there’s just so much to do.”
Travelers from Pittsburgh, Columbus and Cleveland make up the majority of unique visitors — those outside of a 40-mile radius — to the county, Carmichael said. Last year, they took part in nearly 500,000 trips.
Case also noted visitors from Akron, Canton, Erie and Buffalo.
“If somebody told you people were going to start vacationing in Warren 10 years ago, you’d be like, ‘What the heck are you talking about?’
“But here they come.”
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