Courtesy Rides by Bolt for Business Embrace the Peak-End Rule of Guest Satisfaction ...Middle East

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Courtesy Rides by Bolt for Business Embrace the Peak-End Rule of Guest Satisfaction
As was explored in a recent article about how Bolt Business can get used to offer guests courtesy rides in a frictionless manner, what I want to tie this back to is the psychological principle of the ‘peak-end rule’ put forward by Daniel Kahneman and Barbara Fredrickson.

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