A WALMART shopper has revealed how they responded to a worker who asked to look at their receipt.
The customer seemed puzzled by the request after only buying some ice cream.
Dan bought the frozen treat for $4.73 and was about to walk out of the store without a bag, per an X post.
A worker then asked to see proof of his receipt.
Dan revealed what he apparently told the staffer in response.
“If you want to read my texts too, sure,” he claimed.
Dan railed against the policy, labeling it “dumb.”
Receipt checks have started to creep in at certain Walmart stores although they have not been rolled out across the board.
But, the presence of the checks has sparked fury.
Shoppers have said they refuse to comply with the inspections.
Savvy customers have pointed out how there isn’t a law forcing shoppers to comply.
Costco and Sam’s Club staffers carry out the inspections to ensure items have been verified.
But, the inspections have been perceived as a strategy to combat theft.
A Costco spokesperson has explained why the inspections take place.
“It is standard practice at all our warehouse locations to verify purchase receipts when customers exit our buildings,” they said.
“We do this to double-check that the items purchased have been correctly processed by our cashiers.
Legality of receipt checks and detention
In an effort to curtail retail crime, stores are increasingly turning to receipt checks as shoppers exit.
Legally, stores can ask to see a customer’s receipts, and membership-only stores have the right to demand such checks if shoppers agreed to terms and conditions that authorize it.
Many legal professionals have weighed in and come to similar conclusions, caveating that all states do have specific laws.
Generally speaking, stores have Shopkeeper’s Privilege laws that allow them to detain a person until authorities arrive when they have reasonable suspicion that a crime, like theft, has been committed.
Declining to provide a receipt is not a reason in itself for a store to detain a customer, they must have further reason to suspect a shopper of criminal activity.
Due to the recent nature of the receipt checks, there is little concrete law on the legality of the practice, as it takes time for law to catch up with technology.
Setliff Law, P.C. claims that “there is no definitive case law specifically relating to refusal to produce a receipt for purchases.”
For stores that improperly use their Shopkeeper’s Privilege, they could face claims of false imprisonment.
“The primary law that applies to these types of wrongful detention cases is called ‘False Imprisonment’,” explained Hudson Valley local attorney Alex Mainetti.
“Of course, you’re not literally imprisoned, but you’re detained by a person who has no lawful authority to detain you and/or wrongfully detains a customer.”
It is likely that as altercations in stores over receipt checks continue, more court cases will occur giving clearer definitions and boundaries to the legality of receipt checks.
“It’s our most effective method of maintaining accuracy in inventory control, and it’s also a good way to ensure that our members have been charged properly for their purchases.”
Physical receipt checks are becoming a thing of the past however at Sam’s Club warehouses.
The chain has installed physical scanners in all of its warehouses.
Bosses first unveiled plans last year in a bid to make the shopping experience more convenient for its customers.
Cameras on the airport-like scanners automatically verify shoppers’ purchases.
This means a worker doesn’t have to individually verify the items bought.
Most shoppers have welcomed the measure, but some have labeled the machines a waste of money.
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