Delhi HC stresses transparency on e-commerce platforms, orders disclosure of seller details ...Middle East

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Delhi HC stresses transparency on e-commerce platforms, orders disclosure of seller details
New Delhi: The Delhi High Court has held that there is an obligation upon the e-commerce platforms to provide comprehensive seller details to consumers, ensuring transparency and informed decision-making. Justice Sanjeev Narula, in a recent order, noted the Consumer Protection (E-Commerce) Rules, 2020, mandate platforms to furnish complete geographic addresses, customer care numbers, ratings, and feedback about sellers to empower consumers during the pre-purchase phase. While recognising the opportunities e-commerce platforms offer small designers and enterprises, the court noted the need to prevent their exploitation for product imitation and intellectual property rights infringement. The

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