Ventra app remains down as thousands head to trains for evening commute ...Middle East

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Ventra app remains down as thousands head to trains for evening commute
The Ventra app remains down Thursday afternoon on the first day that changes took effect for Metra ticketing, with officials urging commuters to update their app as tickets are not being checked. The major shift comes as Metra closed most of its ticket windows, with riders on Thursday morning posting error messages with their app saying they were “offline” or needed to “check internet connection.” Others reported purchasing their tickets and being charged, but never receiving their tickets. There is currently no timetable on when the issue will be resolved. Metra confirmed around 7:15 a.m. Thursday that the app was down and “technical support is working to resolve the issue.”

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