‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages ...Middle East

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In late February, a week after Virginia launched a centralized website and call center for covid-19 vaccine preregistration, Zowee Aquino alerted the state to a glitch that could prove fatal for non-English speakers trying to secure a shot. This story also ran on U.S. News & World Report. It can be republished for free. Callers who requested an interpreter on its new 1-877-VAX-IN-VA hotline would be put on hold briefly and then patched through. Then the line would automatically hang up on them. It was a startling discovery for Aquino, a community health manager, and her colleagues at NAKASEC Virginia, a nonprofit that works with Asian Americans across

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‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages ...Middle East

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