Commerce ministry: Consumers have right to cancel contracts if Eid shipments are delayed ...Saudi Arabia

ٍٍٍSaudi Gazette - News

RIYADH — The Ministry of Commerce has announced binding regulations and deadlines for all commercial establishments and online stores to ensure the delivery of products to shipping companies before the upcoming Eid al-Fitr. This is part of its efforts to regulate the e-commerce sector and enhance consumer confidence and the quality of services provided.The ministry stressed the necessity for service providers to adhere to Article 14 of the E-Commerce Law, which mandates informing consumers of any anticipated delays or significant difficulties affecting the delivery of the contracted item. The ministry affirmed the consumer's right to cancel the contract in the event of delivery disruptions, ensuring the legality of commercial transactions and protecting the rights of all parties. The ministry emphasized the importance of aligning inventory with supply during supply chain crises. In a circular, the ministry has set March 9, as the final date for shipping companies to receive international shipments, while March 14 was set as the deadline for receiving domestic shipments. This measure aims to overcome current logistical challenges in global supply chains and shipping routes. The ministry emphasized the importance of aligning inventory with supply due to the current supply chain crisis. It noted that these procedures are designed to ensure that Eid necessities reach citizens and residents on time and to avoid any congestion or delays that might occur during the final days of Ramadan.

Hence then, the article about commerce ministry consumers have right to cancel contracts if eid shipments are delayed was published today ( Thursday 12/03/2026 - 06:50 PM ) and is available on ٍٍٍSaudi Gazette ( Saudi Arabia ) The editorial team at PressBee has edited and verified it, and it may have been modified, fully republished, or quoted. You can read and follow the updates of this news or article from its original source.

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Last updated : 12 March 2026 clock 06:50 PM

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Commerce ministry: Consumers have right to cancel contracts if Eid shipments are delayed ...Saudi Arabia

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