BRIGHTON, N.Y. – Residents of Briar Manor Apartments in Brighton have been without hot water for more than a week. They were expecting service to be restored Thursday morning.
RELATED: “Let’s get it done”: Briar Manor neighbors frustrated by week-long hot water outage
News10NBC obtained a letter sent to residents indicating that RG&E would turn services back on by Wednesday, August 6. However, RG&E said on Thursday that crews were still conducting tests to ensure there are no more leaks.
Officials said the leak last week prompted the repairs.
Residents expressed frustration, saying they have no clear timeline for when the issue will be resolved.
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