How All-In-One PMS Technology is Helping Hotels Utilize Guest Feedback in Real Time and Improve Satisfaction Scores ...Middle East

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“In 2025, nearly half of the hotel guests say they prefer to check out using their smartphones, and 58% believe AI can enhance their hotel stay experience. Hotels that fail to meet these digital expectations risk falling behind," according to Hotel Tech Report. Improving guest satisfaction is at the top of hoteliers’ priority lists in 2025, but only properties that have the technology in place to track, manage, and respond to guest feedback are in a position to actually move the needle on the guest experience. Operators need the ability to track and manage guest feedback while quickly adjusting their operations to respond to their guest’s needs. They need to be aware of long waits at the front desk, missing amenities, or guestrooms in need of extra attention prior to the guests’ check-out. With the right property-management system powering their reputation-management strategy, operators will have everything they need to hold their property to the highest standard.

Hence then, the article about how all in one pms technology is helping hotels utilize guest feedback in real time and improve satisfaction scores was published today ( Tuesday 15/04/2025 - 10:18 AM ) and is available on hospitality net ( Middle East ) The editorial team at PressBee has edited and verified it, and it may have been modified, fully republished, or quoted. You can read and follow the updates of this news or article from its original source.

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Last updated : 15 April 2025 clock 10:18 AM

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How All-In-One PMS Technology is Helping Hotels Utilize Guest Feedback in Real Time and Improve Satisfaction Scores ...Middle East

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