Guests Have Far Fewer Staff Interactions, Therefore Each One Is That Much More Important! ...Middle East

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Guests Have Far Fewer Staff Interactions, Therefore Each One Is That Much More Important!
source : hospitality net ( Middle East ) () 47
As technology has crept into the cycle of guest service, today’s guests have far fewer conversations with hotel staff. In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters. Let’s take a trip down memory lane.

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