Grocer with 100+ stores quietly changes self-checkout policy for second time this year after shoppers’ backlash ...Middle East

A GROCERY store chain has switched up its self-checkout rules for the second time in months after receiving a torrent of backlash. Schnucks’ chiefs hit the headlines when they rolled out a policy that meant self-checkout users could only scan a maximum of 10 items. AlamySchnucks has quietly changed its self-checkout policy[/caption] Bosses said the decision was made to ensure self-service lanes were efficient and that it was also a strategy to combat theft. Some commentators have identified self-checkouts as a factor in retail theft. Not all Schnucks customers welcomed the policy when it was first introduced in February. Shoppers couldn’t hide how bewildered they

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Grocer with 100+ stores quietly changes self-checkout policy for second time this year after shoppers’ backlash ...Middle East

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