California’s First Nurse Navigation Program Saves Thousands in Medical Expenses ...Middle East

Times of San Diego - News
California’s First Nurse Navigation Program Saves Thousands in Medical Expenses
AMR ambulance service. Photo by Chris Stone Last year in El Cajon, California’s first Nurse Navigation program began transferring non-life threatening medical 911 phone calls to a licensed nurse instead of dispatching an ambulance or the fire department, saving patients thousands of dollars in medical expenses. After seeing the success there, the program is expanding to cities across San Diego’s East County. Nurse Navigation, which went live on Jan. 31, 2023, is a partnership between El Cajon, American Medical Response, and Heartland Fire & Rescue. Since then, it has connected more than 750 911 callers to the appropriate level of care, which has reduced patient demand in hospitals,

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