Why your ComEd bill is about to look different, what action customers may need to take ...Middle East

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Why your ComEd bill is about to look different, what action customers may need to take
Head’s up, ComEd customers: Your account is about to change, and you may need to take action in order to make sure your payments are correctly applied to new bills. ComEd, the largest electric utility in Illinois and the primary electric provider for Chicago and much of Northern Illinois, is overhauling its billing and customer information system as early as Friday, an announcement from the company said. The changes are meant to create a more “sophisticated” system to better serve customers. As part of the system updates, many of ComEd’s self-service tools will be limited or offline for at least six days, ComEd said. “We are currently implementing a new customer billing system

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