Industry Partnerships Help Shape Improvements in New-Business Process ...Middle East

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Industry Partnerships Help Shape Improvements in New-Business Process
By Jennifer Robison After a difficult winter storm season in 2023’s first quarter that worsened longstanding issues in PG&E’s new-business connections process, the company heard calls for change loud and clear. PG&E’s Service Planning & Design team has partnered with stakeholders in the design and development industries to build on the progress it made in early 2023 to serve customers. “The work that we’re doing to reimagine our new-business connection process is some of the most important work happening at PG&E,” said Matt Ventura, senior director of Service Planning & Design for the company. “Improving that process is how we will help California meet its bold affordable housing, economic

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