As The Guardian reports, Spotify users have received messages with the subject line "review billing info" claiming that the platform "encountered an issue while processing your recent payment." Recipients are urged to "review and update" their information to keep their accounts active. The button in the email directs users to a spoofed website, where users are prompted to enter their username and password, followed by their credit card number, address, and phone number—everything scammers need to make fraudulent purchases. One victim reported seeing a suspicious charge for more than $600 within minutes of handing over their information.
For one, both the sender's address and the website URL clearly are not connected to spotify.com or any legitimate subdomain. The subject line is all lowercase, and there are no specifics about users' subscriptions or accounts in the email body.
How to avoid getting scammed by Spotify impersonators
If you're concerned about a payment or subscription problem, go directly to your account in the Spotify app or a web browser instead. If you've already entered your Spotify credentials into a suspicious site, change your password and keep an eye on your credit card transactions to catch any fraudulent charges. You can also forward phishing emails to spoof@spotify.com.
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