To make things worse, the travel company they were working with refused to be flexible about rescheduling their flight. Now, it looks like they will completely lose all of the money they've already spent on their big day. Keep reading to learn more.
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Imagine this: You hire a travel agent to help plan your dream destination wedding. And, as you're getting ready for your big day, you find out that the place where your wedding is supposed to be held is now under a travel advisory because of a dramatic rise in violence. But, instead of being able to rely on your travel agent to help you rebook your trip, you find out that they expect you to still go through with your big day, despite the potential danger to you and your guests.
Related: U.S. Re-Issues Travel Advisory for Popular Tourist Destination
The TikToker mocked the agency for their cavalier response, sarcastically saying, “ You have to fly into a war zone. There’s military. You’re good.” Unfortunately, the pair weren't able to find any help with their travel insurance, because the agency said they were unable to cover the trip to the region.
People Couldn't Believe Sunwing's Response
Unfortunately, there were also many comments from people who also had a terrible experience with Sunwing and who wanted to commiserate. "Who trusts Sunwing after all these years," one person wrote. "They have been terrible for years."
Related: Virus Outbreak at Beach Vacation Hot Spot Sparks U.S. Travel Advisory
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However, these policies do vary by airline, so it's important to double check the fine print before you try to rebook.
Puerto Vallarta is a Popular Destination Wedding Location
According to the Destination Weddings blog, people who book weddings here can find inexpensive options that cost under $10,000, or more expensive affairs that can drive the price up a bit. Hopefully the couple in the OP's story is able to recoup some of their costs so that they can still have the wedding of their dreams.
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