In a post on its website, titled "Getting Global Age Assurance Right: What We Got Wrong and What's Changing," Discord admitted that its new "teen-by-default" age settings haven't had the warmest reception. The company said that it "knew this rollout was going to be controversial," but added that "we failed at our most basic job: clearly explaining what we're doing and why." It then reiterated that "over 90% of users will never need to verify their age to continue using Discord exactly as they do today," while still doubling down on providing "real safeguards" for teenage users. That said, corporate damage control aside, the company also said it's going to delay the global age verification rollout, and is going to make concrete changes to attempt to address user concerns.
Global age verification will now be delayed from March to the "second half of 2026." Until that point, age verification will only remain active in areas where it is legally required, like the UK and Australia.
All age verification partners will only offer facial scanning on-device.
Discord will add spoiler channels as an option for communities, so they don't need to use age-restricted channels to hide age appropriate, but still sensitive, content anymore. This will allow accounts that aren't able to age verify to access these channels.
Essentially, the idea is that if you're an adult Discord user (and you live in a region that allows it, which Discord says may not be everywhere), Discord will likely be able to use factors like your signup email, your account age, and your activity to guess your age. If so, you'll be automatically filtered into the correct age group and will be able to keep using the app as usual. Otherwise, you'll be labeled a teen, and will need to verify by either scanning your face, providing a government ID, or using one of Discord's new alternative methods. Or, you could keep using the app unverified, but you'll lose access to age-restricted channels and any content Discord thinks is inappropriate enough to block for you.
Why does Discord care about my age so much?
To be fair, that still seems to involve knowing who users are to some extent, as you'll still need to hand over some type of personal identifying information to verify, or rely on Discord's age prediction to collect information to estimate your age in the background. But as a show of good faith, Discord acknowledged its "experiment" with Persona, and that Persona's use of off-device facial scanning did not meet its bar for privacy.
What happens next is unclear. Discord's made a lot of promises, but now it has to follow through on them. The company also didn't provide a strict deadline for its age verification rollout, so its possible it could continue to get pushed back in regions that don't legally require it. However, Discord is also up for for an IPO sometime this spring. Certainty and a happy consumer base will likely make investors happy, but that probably also means keeping regulators and concerned parents appeased. Continue to expect compromises, especially when Discord has already come under fire for exposing teens to sensitive material and adult conversations before.
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