How to speak to a Best Buy customer service representative
Best Buy's Contact Us page has a lot of different options that will make your head spin, but if you just need to talk to someone ASAP, call 1-888-BEST BUY (1-888-237-8289). When the recording picks up, say "speak with a live agent" or press "0." You'll have to narrow down your reason why you're calling to get to speak to someone, or Best Buy will hang up on you. This will be the fastest way to speak with someone who can answer most of your account questions.
Of course, if your question does fall under one of the pre-recorded options, it's better to be directed to one of those specialists after dialing "0." The Contact Us page also has a useful "Chat now" option if you prefer to chat online with a live agent.
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