According to a data breach notice submitted to the Maine attorney general, a "cyber incident involving a third-party application" occurred at TransUnion on July 28, allowing threat actors unauthorized access to some U.S. consumers' personal information. The letter being distributed to those affected states that credit reports and "core credit information" were not included in the breach, though the company hasn't disclosed specifics as to what was compromised. The breach was discovered on July 30.
What TransUnion customers need to do now
TransUnion began notifying affected consumers on Aug. 26, so be on the lookout for a letter from the company. Anyone whose data were compromised can enroll in 24 months of free credit monitoring provided by My TrueIdentity—which belongs to TransUnion—including identity protection and resolution services and $1 million in identity theft insurance.
If you haven't already, you should also freeze your credit with each of the three major credit bureaus (Equifax, Experian, and TransUnion) to prevent bad actors from opening accounts in your name. If you believe your Social Security number or other information has been compromised, you can place a fraud alert at one bureau, which will share it with the other two. You should also take other measures to lock down your identity, including monitoring all of your accounts and reporting suspicious activity immediately.
If you need to speak to someone at TransUnion about the breach, you can call 800-516-4700 between 8 a.m. and 8 p.m. ET Monday to Friday.
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