Proton has released Emergency Access, allowing users to choose up to five trusted contacts who can access their Proton accounts on their behalf in the event of an emergency.
Proton, the company behind Proton Mail, Proton VPN, Proton Pass, and Proton Drive today announces the launch of a highly requested feature: Emergency Access for friends and family. Proton users will now be able to grant emergency access to their accounts for up to five trusted contacts.
Emergency Access ensures Proton users’ emails, passwords and logins, documents and files will be recoverable in the case of an emergency. Services like email, cloud storage and password managers are not just tools people use on a daily basis, they’re essential for organising their lives. Most people don’t think about what they’d do if they needed someone to access their account in an emergency. But preparation can make all the difference. Granting emergency access to friends and family prevents the data stored in a Proton account from becoming inaccessible, giving peace of mind for users and their loved ones by ensuring that everyone is prepared in the event of an emergency.
With emergency access, users can choose up to five trusted contacts who can gain access to their account either with the users’ immediate approval or after a custom set wait time. This way, if the user is incapacitated, hospitalised, or is unable to access their account for some other unforeseen reason, their friends and family can gain access on their behalf.
Keeping passwords, emails, and personal documents in a secure encrypted vault like Proton ensures your data remains safe and accessible when you need it. However, in emergency situations, the same protection that safeguards your information can become an inconvenience—or even a source of stress—for your family and friends if they need to access your data. Emergency Access solves this problem and offers a secure method for trusted contacts to access an account in the case of an emergency.
Emergency Access maintains Proton’s end-to-end encryption and provides access to data across all devices. Setup and sign-in is done via web browser.
Key aspects of emergency access for users include:
Choice: Users can add up to five trusted contacts who can access their Proton data across all services. Control: Users control who can access their data and how: Trusted contacts can gain access immediately or after a custom wait time set by the user in advance. If a trusted contact requests access during the wait time, the user can approve it immediately or deny access. If the user takes no action, access will automatically be granted after the designated wait time. Users can revoke or modify their emergency access contacts and settings at any time.Daniel Rivera Jäggi, Senior Product Manager – Accounts, commented: “Your digital life lives in your apps. We routinely have to manage hundreds of passwords, logins and apps as well as thousands of emails, files and folders. Needless to say, as a result it can be immensely stressful if these vital tools are unavailable to loved ones in times of emergency. Emergency access offers a secure and simple way to grant access to loved ones in the case of an emergency. Like all of Proton’s products and features, emergency access has been engineered with privacy and security in mind and offers users an effective tool to add an extra layer of assurance and peace of mind to their Proton account without compromising end-to-end encryption.”
Emergency access will be available to paid Proton users from the 28th of August. More information about the feature is available on the Proton blog.
About Proton:
Proton was started in Switzerland in 2014 by scientists who met at the European Organization for Nuclear Research (CERN). Our vision is to build an internet where privacy is the default through an ecosystem of services accessible to everyone, everywhere, every day. Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products such as Proton VPN, Proton Calendar, Proton Drive and Proton Pass leverage the same advanced encryption to give users full control over how and with whom their data is shared. Our products are open source, developed by a team of over 500, and supported by an active community in more than 180 countries. Proton’s primary shareholder is the non-profit Proton Foundation based in Geneva, Switzerland. Today, Proton is making privacy universally accessible and protects over 100 million accounts, including those of journalists, some of the world’s largest organizations, and ordinary people from all around the world.
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