Dr. Slavens tells Parade that including exclamation points in a work-related email isn’t looked at as unprofessional. It can make the person using them more likable.“Using an exclamation point isn’t something to be embarrassed about—it doesn’t make you look less professional,” she explains. “If anything, it shows you’re making an effort to be approachable, which most people appreciate, especially over email, where tone can so easily get lost.”So, why do some people avoid using them? “Some people tend to avoid using exclamation points when they email others because they’ve been told—directly or indirectly—that incorporating enthusiasm looks unprofessional,” Dr. Slavens explains. “That usually happens because in some industries there’s still a lingering idea that being taken ‘seriously’ equals using no exclamation points. Due to that, people steer clear of them, even if it flattens their natural voice a bit.”Related: An Etiquette Expert Is Begging People To Stop Writing This One Thing in Emails
How Many Exclamation Points Are Acceptable in an Email?
If you use over two exclamation points, Dr. Slavens says it could give off a different impression than you intended it to. “If you use too many exclamation points, it can start to undermine what you're actually saying," she reveals. "It makes it hard for the reader to tell what's truly important and what’s just awkward filler excitement. I usually suggest no more than one per short email, and if it’s a longer email, two max—and never use them back-to-back.”Related: Psychologists Are Begging Women To Remove These 15 Phrases from Their Vocabulary
Why Do Some People Overuse Exclamation Points?
Related: An Etiquette Expert Is Begging People To Stop Writing This One Thing in Emails
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Dr. Caitlin Slavens is a psychologist with over 641K followers on Instagram. Read More Details
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