California launches investigation into State Farm's handling of claims following LA fires ...Middle East

Lara announced Thursday that the California Department of Insurance has initiated a formal Market Conduct Examination of State Farm.

"Some troubling patterns that my staff will investigate include the frequent reassignment of multiple adjusters with little continuity in communication, inconsistent management of similar claims, and inadequate record-keeping or information-sharing among claims teams," Lara said in a statement.

Lara noted that California's Department of Insurance has already recovered around $40 million for Eaton and Palisades fire survivors following inquiries into consumer complaints.

State Farm and other insurance companies have paid out nearly $17 billion to policyholders who survived the Eaton and Palisades fires, according to Lara's numbers.

Lara's office noted that a Market Conduct Examination usually takes several months to complete. 

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