City of San Diego Website Takes First Place in Government Experience Awards ...Middle East

City of San Diego website In recognition of its efficient and user-friendly digital experience, the city of San Diego website has received a first-place award in the Center for Digital Government’s 2024 Government Experience Awards. These awards recognize the achievements of states, cities and counties that have raised the ba to create a better-engaged constituency and a more responsive government.  The city used tools like customer experience portals, multi-lingual chatbots, live chat, voice submissions, generative artificial intelligence, online help, location services and personalization to improve the constituent experience.   “We are proud of the work done by the departme

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