These days, warranties look like just another way for companies to make money, so it’s all okay to question if those services are worth it. Heard about software maintenance and support? At first, it may seem like an extra cost – though, software support is certainly not the same as a warranty. Instead, think of it as insurance. Really, software should always work perfectly. Support, on the other hand, protects you in case something goes wrong – if it doesn’t work, your business could simply stop working during a regular security update. So, what exactly is software maintenance and support about, who may need it, and why should you think of hiring an IT support team for your business?
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