How to make every guest touchpoint count and lead guest experiences with trust ...Middle East

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Andrew Ladd, VP of Marketing at Noble Hotels & Resorts, go below the surface to discuss what it means to gain the trust of guests. Hoteliers are at a huge advantage when it comes to leveraging technology to gather data to better understand their guests, but Ladd reminds us that keeping in mind data privacy and security are equally important to that mission.

Hence then, the article about how to make every guest touchpoint count and lead guest experiences with trust was published today ( Thursday 18/01/2024 - 01:21 PM ) and is available on hospitality net ( Middle East ) The editorial team at PressBee has edited and verified it, and it may have been modified, fully republished, or quoted. You can read and follow the updates of this news or article from its original source.

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