Passenger complaints have soared as airlines canceled and delayed flights this year, but reliability has varied between airlines. The Department of Transportation (DOT) released its latest air travel consumer report late last month, noting that roughly 24 percent of commercial flights between destinations in the United States did not arrive on time in the first half of the year. The figure is a 52 percent jump from the same period last year, although carriers operated fewer flights in 2021 as more Americans avoided flying out of concerns of catching COVID-19. Travel demand has now resurged to levels not seen since before the pandemic, but the airline industry has struggled to me
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