Air travel complaints remained well above pre-pandemic levels in May as passengers dealt with travel snafus, but complaints fell from the previous month, the Department of Transportation (DOT) announced on Wednesday. DOT said it received 4,344 complaints about airline service in May, down 14.5 percent from April but still 237 percent above the 1,289 complaints the department received in May 2019. The measure is the latest data portraying a chaotic air travel season in recent months as the industry grapples with resurging demand that has surpassed any other point since the start of the pandemic. The month of May included the busy Memorial Day travel weekend, when millions of Ameri
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