QNTC, Mowasalat team up to achieve service excellence ...Qatar

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QNTC, Mowasalat team up to achieve service excellence
* Signing ceremony heralds start of programme to ensure Service Excellence across all visitor touchpoints Qatar National Tourism Council (QNTC) signed a Memorandum of Understanding (MoU) with Mowasalat (Karwa) to train its staff in service excellence, and enhance their knowledge of the destination’s offerings. The MoU marks the first phase of the newly launched Service Excellence programme, which forms a core part of QNTC’s tourism strategy. QNTC is working with key stakeholders to elevate customer-facing experiences. Certifications and trainings such as this will enable Qatar to offer best-in-class service to visitors from arrival at Hamad International Airport or Doha Port through every

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