Government banks out of touch with consumers: FM ...Middle East

The Times of India - News
Government banks out of touch with consumers: FM
Finance minister Nirmala Sitharaman rapped state-run banks for lacking consumer connect and said often executives at the branch level could not communicate in the local language or provide details of government schemes. ​​​The minister’s outbursts at an event to unveil the next phase of public sector bank reform plan, EASE 3.0, were triggered by repeated customer complaints from across the country.

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