WAYNE COUNTY, N.Y. — A garage door repairman tried to get inside a home where a woman was alone with her baby.
News10NBC Chief Investigative Reporter Berkeley Brean is investigating online garage door repair companies claiming to be local. He learned these call centers can overcharge, do shoddy work and post fake reviews. This week, he heard about the repairman who tried to get inside.
Showed up in unmarked truck, no I.D.
Two repairmen arrived in an unmarked truck. Leia Moskal, holding her baby, walked them into the garage. They closed the door behind them. Then she went to go inside her home.
“I have my door open and he goes, standing very close to me, he goes ‘I need to use your restroom, can I come in?'” Moskal said.
Moskal said no, closed the door and locked it.
“I was just uncomfortable. You don’t ask that to a young woman who you know is home alone with a baby. So I got myself out of that situation as fast as I could,” Moskal said.
Before all of this happened, her grandfather texted her a link to Felluca Overhead Door, an established, verified local company.
“And what popped up was Speedy Garage Door,” Moskal said showing the link on her phone.
Unaware of the mistake, Moskal filled out the online form to get a quote. Two hours later, the men showed up.
Speedy Garage Door
Brean investigated Speedy Garage Door before. Its website, created in 2025 according to whois.com says it’s “Based in Rochester” and featured an array of staff pictures that appeared to belong to people with no connection to the business.One photo showed a man who is actually an engineer in Alberta, Canada. “I definitely do not have any affiliation with this Speedy Garage Door company being from Edmonton,” Justin Kowalevsky said in an email in May.Another photo showed a man who appears in other garage door websites, only the name is changed on his golf shirt.
As of Thursday, those photos are gone.
As of May 15, 2026, Speedy Garage Door is not registered with the New York State Department of State.
When Brean called the numbers listed, no one could identify the owner. The calls either don’t work or end abruptly.
“They don’t know who they work for”
News10NBC’s investigations show case after case where people click on sponsored garage door websites and get repairmen in unmarked trucks and out of state plates. Hamburg Door, a long-standing company south of Buffalo, was so frustrated they set up a sting.
“They don’t know who they work for. We’ve asked them ‘who do you work for?’ ‘I don’t know,'” said Jen Kuhn of Hamburg Door.
Watch our investigations into online garage door repairNews10 Investigates: Fake garage door websites with Rochester numbers try to hustle local homeownersNews10 Investigates: Greece homeowners warn of fake garage door repair websites using 585 phone numbers to appear localNews10NBC Investigates: Marion, Wayne County garage door company finds up to 30 fake websites using its name every month
The invoices raised even more questions with the date written European style — day, month, year.Local company invoices show month, day, year.And the signature on Moskal’s invoice shows a scribbled line.
“That’s not your signature,” Brean said.“That’s not my signature no. I never signed for anything. I never saw anything. I never okayed work to be done,” Moskal said.
That work listed on the invoice as being done didn’t fix the problem. The door still doesn’t work. When Moskal’s husband came home, the repairman said nothing about needing to use the bathroom or wanting to come inside.
“When my husband did come home not a word was said that he needed to use the bathroom or he wanted to come inside or anything like that,” Moskal said.
The Moskals say police told them the unmarked truck used by the repairment was a rental.The Moskals paid the men cash to protect their banking information. Two garage door companies told Brean their employees never ask to go into a house.
In May, the U.S. Attorney in Chicago accused a man of setting up hundreds of fake home repair websites with thousands of fake reviews. News10NBC is not aware of any investigation in New York.
If you want to avoid this problem, don’t click on sponsored links. Scroll down and find local companies with directions to their offices.
News10NBC Investigates: A garage door repairman showed up in an unmarked truck and asked to come inside — she was home alone with her baby WHEC.com.
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