A loyal Verizon subscriber would continue sticking with the service even after numerous attempts to sway him over to T-Mobile, but he believed that the reception quality kept him from changing sides. However, he might not have the same opinion about the U.S. carrier as he claims that not only were the representatives misinformed and incompetent, but they also employed shady tactics by removing cellphone insurance. He only found this out when he tried to claim his wife’s missing device. Customer is still making payments for a missing phone, but takes responsibility for not going through previous Verizon bills to […]
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