Multiple customers at a Wisconsin McDonald’s said they discovered worms in their beverages after what the fast food chain said was a “maintenance-related issue” with beverage equipment.
At least three separate customers reported finding worms in their beverages from a McDonald’s in Paddock Lake in Kenosha County, according to NBC affiliate station WTMJ.
Jazmyne Gurske told the station she posted about her experience on a local Facebook group and two other customers reported similar situations.
One customer told the news station he was drinking his sweet tea when he felt something in his mouth that he knew wasn’t ice and spit it into his hand only to discover it was a worm.
“It’s not just an earthworm — it’s a sewage worm, so that makes it even worse,” Joe Hauenstein told WTMJ. “You don’t know what’s on that worm. From it being sewage — it can have parasites, you can get sick from it, and they knew about it.”
The McDonald’s location’s owner and operator, William McEssy, said in a statement, acknowledged the situation saying in a statement to NBC Chicago that it “acted immediately to address a maintenance-related issue near our beverage equipment — taking it out of service, completing a deep clean and making the necessary repairs that same day.”
McEssy said the local health department inspected the restaurant and confirmed the issue had been “fully resolved.”
“These customers’ experience was unacceptable, and we’re in touch with them to make things right and reinforcing procedures to prevent this from happening again,” McEssy said.
It was not clear what those plans included.
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