A woman took an international, first-class flight with United Airlines from Aruba to Washington, D.C. after a vacation. Then she had a mixed experience after she tried to confirm her identity with a flight attendant, even as she later confirmed her pre-selected meal for the flight.
According to her, the flight attendants “ fell very short on their customer service,” with one in particular “waking up on the wrong side of the bed” before her first leg.
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