On Feb. 27, 2026, United Airlines quietly rolled out a new rule that would allow the company to remove passengers from if they failed to wear headphones or earbuds while using their devices to listen to audio or video content. And while a grateful nation rejoiced, there were apparently a few passengers who didn't get the memo.
Now, less than a week into the new rule, everyone has gotten a firsthand view of how United Airlines is handling those who don't comply after a woman was filmed arguing with the flight crew about a short video she watched while preparing to take off for a recent flight. Spoiler alert: The airline isn't messing around when it comes to the peace of its passengers.
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@thesunThis is the moment a lady was removed from a flight after not complying with new headphone rules. #Aviation #Planes #Travel #News #Viral
♬ original sound - The SunA United passenger is going viral after appearing to be the first person to be kicked off of a United flight for not following the airline's new rule about headphone use. The video was shared to TikTok by The Sun on Mar. 6. In it, a woman can be heard loudly cursing and yelling at the flight crew about her "30 second" video.
The expletive laden video appears to begin after the woman had already been made aware of the airline's new rule. At this point she seemed very upset about being chastised for listening to a short video before the plane even took off, telling the crew that she "paid money for it." The video then cuts to a scene that took place moments later, when she appeared to be fighting with fellow passengers before saying, "go ahead and call the police."
Predictably, the police show up in the next time jump, and the passengers erupt in applause and cheers after the woman is removed from the flight.
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People Are Glad to See United Enforcing the Rules
Much like the passengers on the plane, the comments on the clip appeared to be full of people cheering the airline on for cracking down on those nuisance passengers. "Good, I hate people disturbing others," one person wrote alongside a thumbs up emoji.
"That shouldn’t even have to be a rule, people should just know that stuff as a common courtesy," another person chimed in.
Related: U.S. Government Issues New Travel Warning for Popular European Destination
United Airlines Flyers Now Have to Wear Headphones While Using Audio Devices
I can usually find a little sympathy for passengers, because traveling can bring out the worst in even the best people sometimes thanks to the high stress nature of it all. However, it's hard to feel bad for people who are actively disturbing the peace of those around them, especially when they appear to be aware that it's in violation of the rules, like the woman in the video was.
If you want to make sure you're not the next passenger to the get the boot from United, make sure that you review the changes to the Contract of Carriage Document that appears on the airline's website. Not only will you find the new rule, which requires passengers to use headphones or earbuds while listening to any audio on their devices, but all the other things the airline expects of its passengers, which includes rules surrounding things like:
BaggageTravel documents What happens during flight delays and cancellationsHow to file customer service complaintsService animalsOtherwise, you may find yourself grounded like this woman did.
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