It's no secret airlines have been having a hard time with customer satisfaction as of late. Even Lisa Vanderpump is experiencing the pains of travel.
"American Airlines: I've been waiting now and I've been on three planes and taken off them with all these other people because of mechanical issues," Vanderpump, 65, said in an Instagram post on Jan. 11, 2026. After waiting nine hours, the Bravo star said she was "about to lose her mind."
"Everybody listen up—American Airlines, unbelievable. Stuck here at Miami Airport for essentially 12 hours now."
Vanderpump said two of the planes she boarded had "mechanical issues" and customers were told they couldn't fly.
"Not a good look for you guys," Vanderpump concluded, adding how she doesn't like to post negative things, but the airline gave her "no other choice."
Fans were shocked by the post. "I have never seen LVP post a video like this," reads one comment. "It must be BAD." Others were simply shocked Vanderpump wasn't taking a private jet.
Others noticed how fabulous Vanderpump looked despite the hours-long hold-up.
"Why do you look so fresh after this delay!?" Andy Cohen commented. "Need you back in time for our reunion!!!"
"Oh my gosh Lisa, even in a moment of annoyance you are gorgeous," another fan chimed in.
Another pointed out the safety of it all. "I get it's not good being delayed with aircraft mechanical issues, but I would rather be delayed than fly on an aircraft that's unsafe," they said in a comment.
Vanderpump’s experience echoes a growing chorus of frustrated travelers. Over the past year, American Airlines has faced mounting complaints tied to delays, cancellations, and aircraft maintenance issues, particularly at major hubs like Miami and Dallas. Industry-wide staffing shortages, aging fleets, and ripple effects from weather disruptions have made even routine trips feel unpredictable.
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