25% of consumers give up and leave websites when AI provides wrong answers; 53% move to a human support desk ...Middle East

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25% of consumers give up and leave websites when AI provides wrong answers; 53% move to a human support desk

Visualizes CX bottlenecks and differentiation factors based on survey data collected from 108 leading companies across 20 industries TOKYO, Dec. 15, 2025 /PRNewswire/ -- transcosmos today announced the publication of its 10th anniversary report, Consumer to Business Communications Trend...

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