Taylor Swift’s The End of an Era sparked major buzz worldwide, even causing an unprecedented issue on the streaming site.
On Friday, Swifties tuned in to the highly anticipated docuseries as Disney+ unveiled the first part. It featured new clips and never-before-seen footage from the pop star’s world tour.
One year after the record-breaking concert took its final bow on stage, viewers now get to see the blood, sweat and tears that went into creating such an extraordinary masterpiece.
From the music sensation’s meticulous attention to detail to the extended family and their journey to bring the vision to life, it was all presented like a cinematic love letter to the era she has defined.
Taylor Swift performs on stage during the "Taylor Swift | The Eras Tour" at Wembley Stadium on August 15, 2024.However, as the streaming giant celebrated the official release of Swift’s docuseries, fans voiced their frustration after experiencing repeated issues while accessing the platform.
“Anyone else’s Disney crash? Mine’s on the opening page with a loading circle,” one wrote.
“You broke Disney+, I can open it JAJAJAJAJAJA” a commenter said.
A fan also experienced the same issue, noting, “There’s no episodes on Disney! I only see the show.”
View this post on Instagram“The end of an era isn’t showing up on my Disney Plus,” a different user echoed.
Others went as far as urging Disney+ to take action and “do something with the app.”
Aside from the site crashing, fans were also complaining about the large volume of ads.
“Why are there so many ads??? Like every 8 minutes,” a Swiftie commented on X.
The unexpected disruption on the platform was seemingly caused by an overwhelming surge of viewers attempting to stream the two-part special at once.
Even with the technical glitches, the majority of viewers were overjoyed, describing the experience as a vivid reminder of the Eras Tour’s magic.
The End of an Era is a three-part docuseries, with the first two episodes airing today and the second installment featuring episodes three and four set to air on Dec. 19. The final two episodes will follow on Dec. 26, exclusively on Disney+.
Prior to the release, Swift penned a heartfelt message to her fans, calling the experience magical and saying she couldn’t wait for Swifties to watch and “relive The Eras Tour.”
Related: Taylor Swift’s Latest TV Appearance Has Fans Obsessed With Her Statement Look
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