Cresta Launches Agent Operations Center to Manage the Human-AI Hybrid Workforce for the Customer Experience ...Middle East

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Cresta Launches Agent Operations Center to Manage the Human-AI Hybrid Workforce for the Customer Experience

Businesses can now oversee and guide every customer interaction in real time, creating a new role in the customer experience center: the AI Supervisor. SUNNYVALE, Calif., Dec. 9, 2025 /PRNewswire/ -- Cresta, the leading customer experience AI platform for human and AI agents, launched the...

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