RTD directors faced a barrage of public opposition and were locked in debate Tuesday night over how to restructure the agency’s Access-on-Demand service, which provides free rides to people with disabilities on commercial services such as Uber and Lyft.
The directors were wrestling with a staff proposal to impose a base fare of $6.50, reduce the maximum per-ride subsidy from $25 to $20 for up to 60 rides per month, and end the 24/7 availability across the Regional Transportation District’s 2,342-mile service area. They voted 10-5 to set the base fare at $4.50, but had yet to agree on other changes at 9:30 p.m.
For more than a year, RTD’s 15 elected directors have been unable to decide on the changes that Chief Executive and General Manager Debra Johnson recommended to make Access-on-Demand “financially viable.”
On Tuesday night, they heard more than three hours of appeals by metro Denver residents with disabilities who urged RTD to maintain a service they described as a lifeline.
A transit fare of $6.50 “may not sound like much to you. But it would make it so that I cannot afford to go to work,” Gabby Gonzales, who works part-time at a pizza restaurant and estimated her monthly income at about $1,100. “Please keep it as it is. Make it affordable for me.”
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State Sen. Faith Winter referred directors to a letter signed by 30 lawmakers opposed to the changes that she said “will harm our community.” And James Flattum, spokesman for the grassroots advocacy group Greater Denver Transit, said doing the right thing means preserving the service as is. “Please do not raise fares for our disabled neighbors in this community,” he said.
RTD directors also were considering whether to order a new study of transit for people with disabilities in metro Denver encompassing Access-on-Demand and the separate, legally required Access-a-Ride service that demands day-before reservations for shared mini-bus rides with a standard fare of $4.50. A “peer review” of Access-on-Demand by national public transportation officials that RTD chief Johnson commissioned last year concluded RTD should restructure the program to ensure “financial sustainability.” Access-on-Demand costs about $17 million out of the RTD’s $1.2 billion annual budget.
The monthly ridership using Access-on-Demand reached 73,000 in July, according to RTD records. That’s more than 10 times the ridership when agency directors launched Access-on-Demand five years ago.
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