ROCHESTER, N.Y. – Public records show Family Service of Rochester, the non-profit at the center of the saga that forced about 100 senior citizens out of their homes at its four facilities, showed clear signs of financial trouble 10 years ago.
When News10NBC met 80-year-old Georgia Johnson in June, she had been given 10 days to move out of her Hudson Ridge apartment.
“This is supposed to be the land of the free and the home of the brave, but other countries take care of their elders,” Johnson said.
But Family Service could not take care of their elders because it didn’t have the money to fix a lengthy list of life-threatening violations Department of Health inspectors say they found at Danforth and Hudson Ridge Towers in Rochester. Financial problems forced the nonprofit to later close its programs at Jonathan Child in Rochester and The Northfield in Fairport.
News10NBC’s Deanna Dewberry scoured public records, calculating the non-profit’s debt to asset ratio over the last 10 years. In 2024, that ratio was 271%, meaning it carried almost three times as much debt as the value of its assets. The non-profit was clearly insolvent.
Going back a decade to 2014, their debt to asset ratio was 55%, more liabilities than assets. By 2016 it jumped to 79% and by 2019 it was 146%, meaning it carried 46% more debt than the value of its assets. It was dead broke six years ago.
“Where was people’s money going?” asked Assemblymember Sarah Clark, (D) District 136. “Was it going to rent? What not? How were flags not going up along the way?” Clark asked.
Even though Family Service of Rochester was licensed by the Department of Health, it was not required to report that it was financially insolvent. Clark is working on a bill to change that.
“We have already started the language around looking at legislation to require that when rent goes behind in these supportive housing programs that there is an immediate flag notice to DOH and other organizations,” Clark said. She plans to introduce the bill during the next legislative session.
Had that bill been law, the state would have known about Family Service’s financial struggles. Family Service was $400,000 behind on the rent at Danforth and Hudson Ridge Towers. But assuring nothing like this happens again also requires examining what went wrong.
“We have hearings. We’re able to do investigations, and we’re able to legislate,” said Senator Samra Brouk, (D) District 55.
Assemblymember Rebecca Seawright, (D) District 76, is chair of the Assembly Committee on Aging. She told News10NBC she wants to hold a hearing before the end of the year. When told about her plan, Senator Samra Brouk said, “I think that’s a great idea. Having a hearing, it’s not just about accountability. It’s also about legislators better understanding what’s going on.”
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