(KRON) -- Attorneys filed a lawsuit in Alameda County against East Bay funeral service providers after ashes of two women were allegedly mixed up and given to the wrong families.
The suit was filed July 21 on behalf of Alaina Corona's parents, Denisse Chavez and Adrian Corona, against three providers: Holy Sepulchre Cemetery and Funeral Center in Hayward, Roman Catholic Cemeteries of the Diocese of Oakland, and Irvington Memorial Cemetery in Fremont.
Negligent mistakes caused Corona's family members to suffer emotional distress, the lawsuit claims.
"This is every grieving parent’s nightmare and it was entirely preventable," said Domenic Martini, an attorney with Singleton Schreiber law firm. "Holy Sepulchre and its affiliates not only disregarded the family’s explicit instructions, but then tried to cover it up rather than confront the unimaginable truth: they gave a child’s remains to the wrong family and buried the wrong ashes."
Alaina Corona died on November 18, 2024. Ayelli Reyes died the previous day, on November 17, 2024.
Alaina's parents told Holy Sepulchre and the Diocese that they did not want her to be cremated. However, "Holy Sepulchre sent the wrong remains -- Alaina’s remains -- to Defendant Irvington Memorial for cremation with Ayelli’s cremation documents," the lawsuit states.
The suit continues, "Irvington Memorial then mislabeled Alaina’s ashes as Ayelli’s, and Defendant Holy Sepulchre placed Alaina’s ashes in the urn purchased for Ayelli’s ashes. On December 6, Defendant Holy Sepulchre gave Alaina’s ashes to the wrong person: Ayelli’s mother."
On December 11, 2024, two employees at Holy Sepulchre went to the refrigeration area to prepare Alaina’s remains for her funeral. That's when they realized her body was missing, the lawsuit claims.
Holy Sepulchre then decided to cremate Ayelli’s remains in its in-house crematory and gave the ashes to Alaina’s family, according to attorneys.
SF wine bar fires chef after being dragged by influencerThe lawsuit further alleges that Holy Sepulchre went to great lengths to cover up their morbid mistake.
"Holy Sepulchre allegedly discovered the mistake just before Alaina’s scheduled funeral but continued with the service, misleading the family into believing they were burying their daughter’s ashes. It wasn’t until months later, after a viral TikTok video posted by Ms. Chavez, that a former employee and the other family confirmed the truth about the mix up of ashes," the law firm wrote.
Martini said, "Families turn to these institutions in their darkest hour. This is not just negligence, it’s a profound violation of trust, dignity, and basic human decency. What happened here is indefensible."
Ashes-LawsuitDownloadThe plaintiffs are seeking compensatory and punitive damages.
Catholic Funeral & Cemetery Services sent a statement to KRON4, writing, "We extend our prayers and condolences to the family. We take very seriously the sacred trust families bestow on us. We hold our staff to the highest standards. When mistakes are made, we work immediately to inform the family and to rectify the situation as much as possible. We do not discuss details of any family's situation in a public forum."
KRON4 reached out to Irvington Memorial Cemetery for comment Friday.
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