OTAs aren’t stealing your guests. You’re giving them away. ...Middle East

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OTAs aren’t stealing your guests. You’re giving them away.
A hotel general manager is scanning her monthly report, once again feeling growing frustration about the rising number of OTA guest bookings her properties are experiencing - and the fees that came with them. Direct bookings were down last month and OTA commissions were higher than ever, leaving her feeling like the OTAs are winning.

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