While T-Mobile has been looking aggressively into transitioning into a self-service model and relying less on in-store visits for processes, these attempts have been seen by users as pushy and employees seem to be under a lot of pressure as well. While the company's corporate stores have been facing backlash for the sales representative constantly pushing for the T-Life app, many even want to discontinue the carrier. The company is not only struggling to keep a good image up for its official stores, but the third-party retailers seem to be hugely tarnishing the company's image. T-Mobile stores run by Arch […]
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