Xfinity viewers watching Monday night’s game between the Avalanche and Blackhawks on Altitude TV missed out on the third period and Nathan MacKinnon’s historic 1,000th point because of a “software malfunction,” according to KSE Media Venture President Steve Smith.
Smith added, “a programming error occurred that ended the live broadcast early for some viewers.” Instead, a documentary on Nuggets star center Nikola Jokic aired.
“We sincerely apologize to all Avalanche fans watching on Xfinity who were unable to see the third period of last night’s game,” Smith wrote in a statement on X. “… We take full responsibility for this and deeply regret that you missed out.”
Altitude TV returned to Comcast in February after being unavailable on the cable platform for nearly six years due to a carriage dispute. During that span, both the Nuggets and Avalanche captured championships and saw their star players win MVP awards.
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