Hear Me Out: Consumer Study Reveals Phone Still Reigns in Customer Service ...Middle East

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Hear Me Out: Consumer Study Reveals Phone Still Reigns in Customer Service

New data shows 86% of Gen Z ditches digital-first for phone support NEW YORK and LONDON, Feb. 28, 2025 /PRNewswire/ -- PolyAI, a global leader in voice AI solutions for customer experience and service, reveals that 65% of Americans prefer a phone call as their primary method of contacting...

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