Chief Experience Officer: Redefine Patient Satisfaction in Healthcare ...Middle East

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Chief Experience Officer: Redefine Patient Satisfaction in Healthcare
source : hospitality net ( Middle East ) () 54
In a world where technology and medical advancements have raised the bar for healthcare quality, today’s medical sector is however facing a significant challenge regarding patient satisfaction. Whether internally or externally, both patients and professionals are looking for a service that goes beyond excellence in clinical care. Could lessons from the hospitality industry provide the missing link? The role of Chief Experience Officer, inspired by hospitality competencies, might hold the key to redefining patient satisfaction in healthcare.

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