Student frustrations mount over Chick-fil-A kiosk rollout at Lloyd Hall ...Middle East

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Student frustrations mount over Chick-fil-A kiosk rollout at Lloyd Hall
source : The Crimson White ( Middle East ) () 48
Speed and efficiency were what students were promised with the new kiosk system at the Chick-fil-A in Lloyd Hall, which replaced the grab-and-go setup and expanded the menu. But instead of streamlined service, many feel stuck in longer lines, questioning whether the changes have done more harm than good, and some are petitioning the University to revert the change. Previously, students could pick up food directly and pay for it at a separate register. The new system mimics the style of the Student Center location, requiring students to order at self-serve kiosks and wait for their order to be completed. According to a UA news release, the change was an “[improvement] designed to be more effi

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