McDonald’s drops drive-thru service designed to take food orders faster – customers may hear the difference ...Middle East

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McDonald’s drops drive-thru service designed to take food orders faster – customers may hear the difference
MCDONALD’S has told franchisees it is ending an artificial intelligence drive-thru order-taking program. The high-tech solution was designed to get customers their food faster, but didn’t live up to expectations. GettyMcDonald’s is scrapping an AI drive-thru system[/caption] AP:Associated PressThe technology was supposed to get customers their food faster[/caption] McDonald’s has decided to end the use of AI-assisted order-taking at its drive-thru lanes. The IBM technology used voice recognition to take customers’ orders without the need for an associate. More than 100 McDonald’s locations have tested the technology since it was introduced in 2021. Customers were greete

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