The complexity and brilliance of Tony Hsieh: a personal appreciation ...Middle East

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The complexity and brilliance of Tony Hsieh: a personal appreciation
source : Quartz ( Middle East ) () 9
When is the right time to assess a founder’s legacy? If we had assessed Mark Zuckerberg’s impact on the world five years ago, it would have looked much different than today. And if we were to assess Zuckerberg’s impact in yet another five, ten, or twenty years, it again could look very different. What if the coda to Jeff Bezos’s story had been that time he built an online bookstore? Instead, investors and the public gave Bezos time to build out his much grander vision, and because of that Amazon was able to acquire, among many other businesses, the online shoe retailer Zappos for $1.2 billion in 2009.Bezos loved Zappos’s obsession with customer service, and as part of the deal he gave CEO To

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